Frequently Asked Questions
Q1: What is RX Lab?
RX Lab, within the research and development branch of Zombie RX, is responsible for all compound formulation. Compounds listed on this RX Lab interface represent the current public index.
Q2: What is the Extended Index?
The Extended Index is a restricted section of RX Lab containing additional compounds.
Q3: What quality standards does RX Lab follow?
RX Lab products are manufactured in GMP-certified U.S. facilities and undergo independent third-party testing prior to release. Ingredients and formulations are selected and refined based on available scientific evidence regarding safety, potency, and efficacy.
Q4: Are these products for medical use?
All compounds on this interface are consumer products. No claims are made regarding diagnosis, treatment, or prevention of any condition.
Q5: What is Lab Credit?
Lab Credit is a stored value that can be used toward the purchase of RX Lab products. It may be purchased for personal use or provided to another individual.
Q6: Do you offer returns or refunds?
RX Lab does not accept returns or exchanges. Refunds or replacements are only issued in cases of fulfillment error or product damage. All issues must be reported within 7 days of delivery. For full details, refer to the Return & Refund Policy.
Q7: What is the Dealer Portal?
The Dealer Portal is the designated access point for approved affiliate or wholesale accounts. Existing Dealers may access their account at any time.